Contact Hours:

• NHA: This program has been approved for Continuing Education for 4 total participant hours by NAB/NCERS—Approval #20251105-4-A104548-DL
• AFC & CALD: This continuing education activity is appropriate for adult foster care providers and certified assisted living directors for a recommended maximum of 4 clock hours of professional development.

Learner Objectives:

1. Understand the AHCA/NCAL Bronze Quality Award process.
2. Gain an understanding of the value of participating in the Quality Award process.
3. Go “behind the scenes” of the assessment process and why this is important – beyond an award application.
4. Understand the technical requirements and policies of the Bronze Quality Award process.
5. Understand how quality improvement activities build a culture of continuous improvement and high-performance work teams.
6. Write the draft of your organization’s Bronze Quality Award application.

Important Information:

• Registration is limited to AHCA/NCAL members
• Registration is non-refundable, however substitutions are allowed up to 48 hours before the program
• Participation in this workshop does NOT guarantee award/renewal receipt by AHCA/NCAL
• Registration for a facility includes up to 2 participants. If you would like to request additional participants, please contact HCAM directly

Eligibility:

• Providers who are or will be members in good standing with AHCA or NCAL at the time of application are eligible to apply. Those who are members in good standing at the time of award notification are eligible to receive the award and the associated feedback report.
• Skilled nursing facilities, assisted living communities, campus settings.
• Campus settings with multiple levels of services may elect to apply for the entire campus as one or may elect to apply independently for each level of service.
• Skilled nursing facilities must have completed at least one Medicare/Medicaid survey.
• Providers who are not members in good standing with AHCA or NCAL at the time of application are not eligible to apply. Those who are not members in good standing at the time of award notification are not eligible to receive the award and the associated feedback report.
• Skilled nursing facilities that have been cited for a regulatory deficiency at the Immediate Jeopardy level or Substandard of Care level in any survey during the past three calendar years.