Resident access to emergency medical services (EMS) often requires the quick action of staff. There are times staff request EMS when residents could be better served in the long-term care facility. Strong facility systems can prepare staff, residents and their families, as well as EMS staff to best know when 9-1-1 services are warranted. Join us for this free webinar, presented by DSHS, WHCA, and LeadingAge Washington, where we will cover the best use of EMS through systematic evaluation of the facility’s capabilities and necessary staff education.