Deputy State Fire Marshal, WA State Patrol

Kimberly Bloor is a Deputy State Fire Marshal with the Washington State Patrol, State Fire Marshal’s Office (SFMO). Kimberly has been with the SFMO for over ten years and is responsible for a variety of fire and life safety inspections and does quality assurance for all healthcare fire and life safety inspections.

Vice President of Operations, Avista Senior Living

Jesse Buntjer embarked on his journey in the senior living industry in 2010. Initially specializing in Home Health and Hospice care, he diversified his expertise over the years across various domains. Jesse leads a talented team that manages an outstanding portfolio of 16 Avista Senior Living and Spring Gardens communities spanning Utah, Idaho, and Washington.

Director of Recruitment, Avista Senior Living

Lauren Carlisle, MSW, LCSW is the Director of Recruitment and Employee Support for Avista Senior Living. Her background as a social worker allows her to use her strong communication skills and passion for working with people to successfully lead recruitment strategies across all 31 communities with Avista Senior Living. She earned a Bachelors of Social Work degree from Utah State University and a Masters of Social Work degree from Indiana University.

Comagine Health

For the past 24 years, Nina has been a licensed social worker in Idaho. Her professional experience includes thirteen years working in a nursing home, three years as a long-term care surveyor in Idaho, three years as a co-supervisor of the Idaho State Long Term Care Survey and Certification program, four years as a federal surveyor and two years as a Senior Improvement Advisor with Comagine Health.

Comagine Health

Kelly has been a Registered Nurse in Nevada for over 20 years. Her professional experience includes two years in acute care at Northern Nevada’s only level two trauma center, eight years as an infusion nurse for the University of Nevada School of Medicine in Reno in their oncology department, and ten years as a quality improvement advisor with Comagine Health.

Barbara Speedling: Innovations for Quality Living

Barbara is an author, educator and management consultant at the forefront of person-centered care with more than 30 years of experience in the adult care community. Working from a core belief in the dignity and individuality of all people, Barbara’s unique education and training programs have helped countless adult care communities achieve lasting improvements in quality care and quality of life.

Gonzaga University Leadership Training & Development

Kristen has vast organizational development experience and excels at practically helping organizations succeed. As a professional with direct experience in non-profit, corporate, and federal organizations, she is positioned to be a true partner with your team.

Handout
Slides

Comagine Health

David has worked in a variety of roles within the behavioral health field, including clinical direct experiences working with youth and families in the wraparound program. He has also worked as a Behavioral Health project coordinator working to improve BH programs for FQHC in Washington state. In his most recent role, he was the Southwest Washington Behavioral Health Ombudsman working with providers in his region to improve behavioral health services.

Barbara Speedling: Innovations for Quality Living

Barbara is an author, educator and management consultant at the forefront of person-centered care with more than 30 years of experience in the adult care community. Working from a core belief in the dignity and individuality of all people, Barbara’s unique education and training programs have helped countless adult care communities achieve lasting improvements in quality care and quality of life.

President, Brubaker Consulting

Lou Ann Brubaker has helped post-acute care organizations enhance their occupancy, staff stability, and management skill success. Her professional experience ranges from administration of a senior citizen utility assistance program, sales/marketing of a senior care medication distribution systems company to a revenue-generating division. Prior to founding her own company, she directed the North American marketing for an organization that grew to become the world’s largest provider of online medical, scientific and technical information.

Vice President of Operations, Independence Rehab

Beth Payne has been an Occupational Therapist for almost 20-years. Additionally, Beth is a Pilates Instructor, Certified Death Doula and Owner of Full Circle Consulting and Care. Growing up, Beth’s mom was a Hospice nurse which led her to a career in healthcare. This combination of certifications and experiences provides a comprehensive scope to meet each individual where they’re at throughout the spectrum of life.

Founder and CEO, Copernicus, Inc

Claudia Blumenstock is a nationally recognized presenter and consultant with over 30 years of experience in long-term care. As a licensed nursing home administrator and health care professional, she has helped bring facilities through crises by creating work environments that value staff and focus on respectful and trusting relationships. Working with facilities throughout the country, Claudia has helped leaders grapple with COVID and its effects on workforce hiring and retention, identifying strategies to manage the changing employment marketplace and to attract younger staff to long term care work.

EVP of Education & Regulatory Affairs, WHCA

Elena’s long and focused background in survey and enforcement as a surveyor and field manager for DSHS provide her with extensive knowledge and insight on regulatory compliance, the survey process, and policies and procedures. As staff liaison to the Skilled Nursing Facility Quality and Regulatory Executive Advisory Committee for WHCA, Elena works with members to promote quality care and services at every level. Elena is currently serving as co-chair on the AHCA Survey and Regulatory Committee and is a member of the AHCA/NCAL Quality Cabinet.

Director of Assisted Living, WHCA

As staff liaison for the Assisted Living Quality and Regulatory Executive Advisory Committee, Vicki works with members to promote quality care and services at every level. Vicki spent ten years as the assisted living director for WHCA prior to serving as the Corporate Director of Regulatory Compliance for Village Concepts for over six years. She has extensive experience as a teacher, consultant and provider, and has been involved in assisted living operations and policy work since 1999.

Legacy1864

Ryan, Nessa and their daughter Rachel have advocated in the Long-Term Care industry in Spokane for over 15 years. Together they are passionate about working with leaders to identify talented grow leaders, build and reinforce a strong company culture, and deliver excellent results.

Director of Quality Improvement, NCAL

Pamela Truscott, DNP/HSL, MSN/Ed, RN, C-AL, DNS-CT, QCP, RAC-CT, CDP is the Director of Quality Improvement with the National Center for Assisted Living (NCAL). She joined the NCAL family in October 2022 and prior to that, she was working with the American Health Care Association (AHCA) family beginning in June 2019. Pam has over 25 years of long-term care experience and shares a passion for growing education and cultivating new leaders in long-term care.

Consolidated Billing Services, Inc.

Bill is a nationally recognized expert and frequent speaker on Medicare, Medicaid, and billing issues. Bill currently serves on the Reimbursement Committee for AHCA. Bill chaired the Reimbursement Committee for WHCA and has served on the legal committee and reimbursement committee for numerous state health care associations. In addition to reimbursement and finance, Bill earned his certification in health care compliance through the Health Care Compliance Association in 2012.

Spokane Community College of Business & Legal Studies

Diana Osborne has been on the business and economics faculty at Spokane Community College for 20 years, where she hosts the Economics Salon. She holds an MBA from Purdue University and an MA in Applied Linguistics from South West University, Bulgaria. She has worked as a financial advisor and a European Union project manager.

Horizon Hospice and Palliative Care

Marsha Flowers is a Registered Nurse specializing and certified in hospice and palliative care. She has provided hospice nursing care to hundreds of people in the Spokane community over the past 15 years in her work with Horizon Hospice and Palliative Care. Currently Marsha manages the community-based palliative care program at Horizon. As a graduate from Seattle Pacific University with a BSN in nursing, Marsha enjoyed acute care at Swedish Hospital early in her career and then she found her sweet spot serving patients, families, and facility staff as they faced the challenges of serious illness.

Vice President of Operations, Independence Rehab

Beth Payne has been an Occupational Therapist for almost 20-years. Additionally, Beth is a Pilates Instructor, Certified Death Doula and Owner of Full Circle Consulting and Care. Growing up, Beth’s mom was a Hospice nurse which led her to a career in healthcare. This combination of certifications and experiences provides a comprehensive scope to meet each individual where they’re at throughout the spectrum of life.

Open Door Training & Development

Lori L. Dierolf has over 30 years of experience in the long-term care industry. She is the author of two books written specifically for long-term care professionals. Since 2016, through her company Open Door Training & Development, she has presented dementia education and leadership training to all levels of staff in long-term care communities and at various conferences throughout the country.

EnerG by Aegis Therapies

Stephen Brown has been working in the wellness industry for over 10 years. He is the Senior National Director of Wellness Services for Aegis Therapies EnerG. Stephen has been working with the restorative nursing program since 2018, creating operational processes that allow communities to maximize their clinical and financial opportunity by providing restorative services. Stephen graduated from Anderson University- IN with a BA in Exercise Science and holds certification in personal training and group fitness.

Medical Director and Chief Medical Officer

Dr. von Preyss-Friedman is a certified Medical Director and Chief Medical Officer, with a long and distinguished career in Post-Acute and Long-Term Care. As the immediate past president of the Washington Society for Post-Acute and Long-Term Care Medicine (WA-PALTC) and President – Elect for the Post-Acute and Long-Term Care Medical Association PALTMed (formerly AMDA), she has been a national and regional advocate for quality improvement.

Special Assistant to the Director of Residential Care Services

Bett Schlemmer, MPA, MN, RN is Special Assistant to the Director of Residential Care Services within the Aging and Long-Term Support Administration, Department of Social and Health Services, state of WA. She has worked several years as a regulator in the division in various roles as a surveyor, complaint investigator, field manager, regional administrator, compliance specialist, acting assistant director, and field operations office chief. Bett advocates for the safety, health, and well-being of the citizens she serves as a registered nurse and public servant.

Director of Nursing, Sequim Health and Rehab

Opioid Treatment Quality Improvement Program Manager

Lauren Kula is the Opioid Treatment Quality Improvement Program Manager in the State Opioid Treatment Authority (SOTA) office at the Washington State Health Care Authority. Her role is to help increase overall quality for the programs with patients and program staff. Prior to HCA, she worked as a substance use disorder counselor and program manager for youth and young adult SUD outpatient programming.

Gonzaga University Leadership Training & Development

Craig Fischer is an accomplished leadership consultant with over 15 years of success in culture strategy, organizational development, and high-performing teams. He is an executive coach, experienced facilitator, and engaging speaker on many topics. He has extensive experience in the fields of healthcare, manufacturing, and technology.

Open Door Training & Development

Lori L. Dierolf has over 30 years of experience in the long-term care industry. She is the author of two books written specifically for long-term care professionals. Since 2016, through her company Open Door Training & Development, she has presented dementia education and leadership training to all levels of staff in long-term care communities and at various conferences throughout the country.

New Day Senior Living

Bill Bent is the Managing Member of New Day Senior Living Management, LLC, which owns a portfolio of senior housing communities. Following a near death from a life-altering accident in 2014, he made it his mission to share with others both the wisdom of his life experience and his professional skill in helping companies grow and flourish. Bill has spoken at many company events, professional associations, Harvard University, Miami University, and Bloomsburg University.

Gonzaga University Leadership Training & Development

Craig Fischer is an accomplished leadership consultant with over 15 years of success in culture strategy, organizational development, and high-performing teams. He is an executive coach, experienced fac   ilitator, and engaging speaker on many topics. He has extensive experience in the fields of healthcare, manufacturing, and technology.

Director of Clinical Operations, PharMerica

Dr. Matthew Palmer provides and oversees clinical pharmacy services to skilled nursing and assisted living facilities throughout the nation. Matt is a board-certified geriatric pharmacist with over 20 years’ experience in the long-term care sector. He has a Bachelor of Science degree from the University of Wisconsin – La Crosse and a Doctor of Pharmacy degree from the University of Wisconsin – Madison.

Manager of Clinical Operations, PharMerica

Dr. Jeff Herr graduated from the University of the Pacific, Stockton School of Pharmacy earning a Doctor of Pharmacy degree. Jeff is the Manager of Clinical Operations for PharMerica supporting his pharmacist teams in California and Hawaii. He works with state and federal entities regarding clinical and operational regulations, as well as developing clinical systems to help LTC facilities give the best pharmacologic health services possible.

Avista Senior Living

Lauren Carlisle, MSW, LCSW is the Director of Recruitment and Employee Support for Avista Senior Living. Her background as a social worker allows her to use her strong communication skills and passion for working with people to successfully lead recruitment strategies across all 31 communities with Avista Senior Living. She earned a Bachelors of Social Work degree from Utah State University and a Masters of Social Work degree from Indiana University.

New Day Senior Living

Bill Bent is the Managing Member for New Day Senior Living Management, LLC, which owns a portfolio of senior housing communities. Following a near death from a life-altering accident in 2014, he made it his mission to share with others both the wisdom of his life experience and his professional skill in helping companies grow and flourish. Bill has spoken at many company events, professional associations, Harvard University, Miami University, and Bloomsburg University.

Handout(s), Pathophysiology Packet
Slides

United Wound Healing

Dr. Scarborough’s 40 plus years journey in physical therapy has been fulfilling. She has provided opportunities in Orthopedics, Sports Medicine, Total Joint and Spine care, Cardiac Rehabilitation, Geriatric physical therapy, and Wound Management. Pamela specialized in Wound Management with her Certified Wound Specialist (CWS) designation 24 years ago and has had an incredibly rewarding career providing wound care to patients and in teaching and mentoring clinicians in the specialty of wound management.

Wallowa Valley Senior Living

Jennifer Olson started her career as a Wildland Firefighter for a private contractor while attending Eastern Oregon University to earn a Master of Education. After working in the public school system for 18 years, she obtained her ALF/RCF Administrator’s license and became Executive Director for Wallowa Valley Senior Living. Jennifer is on the Board of Directors for a Homeowners Association that is actively working with community partners to develop emergency preparedness plans on a large scale.

Job Title

Ryan, Nessa and their daughter Rachel have advocated in the Long-Term Care industry in Spokane for over 15 years. Together they are passionate about working with leaders to identify talented grow leaders, build and reinforce a strong company culture, and deliver excellent results.

PharMerica

Dr. Palmer is the Director of Clinical Operations for PharMerica. Matt is a board-certified geriatric pharmacist with over 20 years’ experience in the Long-term care arena.  Matt has a Bachelor of Science from the University of Wisconsin – La Crosse and a Doctor of Pharmacy degree from the University of Wisconsin – Madison.

PharMerica

Dr. Steve Austin is a consultant pharmacist for PharMerica board-certified in pharmacotherapy specialty, with a passion for cutting-edge treatments and evidence-based therapy. He has taken a vigorous interest in diabetes management and is working towards board certification in diabetes care. He is a strong believer in collaborative healthcare, patient empowerment, and treatment optimization.

Deputy State Fire Marshal, WA State Patrol

Kimberly Bloor is a Deputy State Fire Marshal with the Washington State Patrol, State Fire Marshal’s Office (SFMO). Kimberly has been with the SFMO for over ten years and is responsible for a variety of fire and life safety inspections and does quality assurance for all healthcare fire and life safety inspections.

Barbara Speedling: Innovations for Quality Living

Barbara is an author, educator and management consultant at the forefront of person-centered care with more than 30 years of experience in the adult care community. Working from a core belief in the dignity and individuality of all people, Barbara’s unique education and training programs have helped countless adult care communities achieve lasting improvements in quality care and quality of life.

Founder and CEO, Copernicus, Inc

Claudia Blumenstock is a nationally recognized presenter and consultant with over 30 years of experience in long-term care. As a licensed nursing home administrator and health care professional, she has helped bring facilities through crises by creating work environments that value staff and focus on respectful and trusting relationships. Working with facilities throughout the country, Claudia has helped leaders grapple with COVID and its effects on workforce hiring and retention, identifying strategies to manage the changing employment marketplace and to attract younger staff to long term care work.

EVP of Education & Regulatory Affairs, WHCA

Elena’s long and focused background in survey and enforcement as a surveyor and field manager for DSHS provide her with extensive knowledge and insight on regulatory compliance, the survey process, and policies and procedures. As staff liaison to the Skilled Nursing Facility Quality and Regulatory Executive Advisory Committee for WHCA, Elena works with members to promote quality care and services at every level. Elena is currently serving as co-chair on the AHCA Survey and Regulatory Committee and is a member of the AHCA/NCAL Quality Cabinet.

Director of Assited Living, WHCA

As staff liaison for the Assisted Living Quality and Regulatory Executive Advisory Committee, Vicki works with members to promote quality care and services at every level. Vicki spent ten years as the assisted living director for WHCA prior to serving as the Corporate Director of Regulatory Compliance for Village Concepts for over six years. She has extensive experience as a teacher, consultant and provider, and has been involved in assisted living operations and policy work since 1999.

Consolidated Billing Services, Inc.

Bill is a nationally recognized expert and frequent speaker on Medicare, Medicaid, and billing issues. Bill currently serves on the Reimbursement Committee for AHCA. Bill chaired the Reimbursement Committee for WHCA and has served on the legal committee and reimbursement committee for numerous state health care associations. In addition to reimbursement and finance, Bill earned his certification in health care compliance through the Health Care Compliance Association in 2012.

Vice President of Operations, Independence Rehab

Beth Payne has been an Occupational Therapist for almost 20-years. Additionally, Beth is a Pilates Instructor, Certified Death Doula and Owner of Full Circle Consulting and Care. Growing up, Beth’s mom was a Hospice nurse which led her to a career in healthcare. This combination of certifications and experiences provides a comprehensive scope to meet each individual where they’re at throughout the spectrum of life.

New Day Senior Living

Bill Bent is the Managing Member of New Day Senior Living Management, LLC, which owns a portfolio of senior housing communities. Following a near death from a life-altering accident in 2014, he made it his mission to share with others both the wisdom of his life experience and his professional skill in helping companies grow and flourish. Bill has spoken at many company events, professional associations, Harvard University, Miami University, and Bloomsburg University.

Avista Senior Living

Lauren Carlisle, MSW, LCSW is the Director of Recruitment and Employee Support for Avista Senior Living. Her background as a social worker allows her to use her strong communication skills and passion for working with people to successfully lead recruitment strategies across all 31 communities with Avista Senior Living. She earned a Bachelors of Social Work degree from Utah State University and a Masters of Social Work degree from Indiana University.

Wallowa Valley Senior Living

Jennifer Olson started her career as a Wildland Firefighter for a private contractor while attending Eastern Oregon University to earn a Master of Education. After working in the public school system for 18 years, she obtained her ALF/RCF Administrator’s license and became Executive Director for Wallowa Valley Senior Living. Jennifer is on the Board of Directors for a Home Owners Association that is actively working with community partners to develop emergency preparedness plans on a large scale.

Vice President of Operations, Avista Senior Living

Jesse Buntjer embarked on his journey in the senior living industry in 2010. Initially specializing in Home Health and Hospice care, he diversified his expertise over the years across various domains. Jesse leads a talented team that manages an outstanding portfolio of 16 Avista Senior Living and Spring Gardens communities spanning Utah, Idaho, and Washington.

Director of Recruitment, Avista Senior Living

Lauren Carlisle, MSW, LCSW is the Director of Recruitment and Employee Support for Avista Senior Living. Her background as a social worker allows her to use her strong communication skills and passion for working with people to successfully lead recruitment strategies across all 31 communities with Avista Senior Living. She earned a Bachelors of Social Work degree from Utah State University and a Masters of Social Work degree from Indiana University.

Gonzaga University Leadership Training & Development

Kristen has vast organizational development experience and excels at practically helping organizations succeed. As a professional with direct experience in non-profit, corporate, and federal organizations, she is positioned to be a true partner with your team.

President, Brubaker Consulting

Lou Ann Brubaker has helped post-acute care organizations enhance their occupancy, staff stability, and management skill success. Her diverse professional experience ranges from administration of a senior citizen utility assistance program, sales and marketing of a senior care medication distribution systems company to a revenue-generating division. Prior to founding her own company, she directed the North American marketing for an organization that, in three years, grew to become the world’s largest provider of online medical, scientific and technical information.

Founder and CEO, Copernicus, Inc

Claudia Blumenstock is a nationally recognized presenter and consultant with over 30 years of experience in long-term care. As a licensed nursing home administrator and health care professional, she has helped bring facilities through crises by creating work environments that value staff and focus on respectful and trusting relationships. Working with facilities throughout the country, Claudia has helped leaders grapple with COVID and its effects on workforce hiring and retention, identifying strategies to manage the changing employment marketplace and to attract younger staff to long term care work.

Legacy1864

Ryan, Nessa and their daughter Rachel have advocated in the Long-Term Care industry in Spokane for over 15 years. Together they are passionate about working with leaders to identify talented grow leaders, build and reinforce a strong company culture, and deliver excellent results.

Spokane Community College of Business & Legal Studies

Diana Osborne has been on the business and economics faculty at Spokane Community College for 20 years, where she hosts the Economics Salon. She holds an MBA from Purdue University and an MA in Applied Linguistics from South West University, Bulgaria. She has worked as a financial advisor and a European Union project manager. Her research interests include risk management, organizational change, non-predictive decision making, and entrepreneurship and start-ups.

Open Door Training & Development

Lori L. Dierolf has over 30 years of experience in the long-term care industry. She is the author of two books written specifically for long-term care professionals. Since 2016, through her company Open Door Training & Development, she has presented dementia education and leadership training to all levels of staff in long-term care communities and at various conferences throughout the country.

Gonzaga University Leadership Training & Development

Craig Fischer is an accomplished leadership consultant with over 15 years of success in culture strategy, organizational development, and high-performing teams. He is an executive coach, experienced facilitator, and engaging speaker on many topics. He has extensive experience in the fields of healthcare, manufacturing, and technology.